EU Shipping & Returns Details
Shipping Information
We offer complimentary Standard Delivery to all EU locations.
Orders are shipped from our Distribution Centre in Poland.
Place your order by 12:00 p.m. (GMT) Monday through Friday for same-day dispatch. During high-demand periods or holidays, please allow up to 2-3 business days for processing. Once dispatched, you will receive a confirmation email with your tracking information.
All shipments are handled via UPS Express.
Order Tracking
After your order is shipped, you’ll receive an email with a tracking number and a link to monitor its status. Deliveries are made Monday to Friday during regular business hours, and a signature is required upon delivery.
Returns Policy
You have 14 days from the delivery date to request a return or exchange.
Returned items must be in original condition, unused, and unopened, with all seals intact. Returns that do not meet these criteria cannot be refunded or exchanged.
Send your returns along with a returns form provided to:
JUNPOL sp. z o.o.
Nadrzeczna 16, 05-552 Wólka Kosowska
For your convenience and security, we recommend using a tracked or signed-for postal service and keeping your proof of postage. Once received, we will process your return within 1-2 business days and notify you of the outcome.